Technology can be a fickle thing for automotive companies. Done right, tech can help sell cars. Done badly, and tech can sink a whole company's image. Ford is battling just that problem. Its Sync tech has certainly contributed to healthy sales recently, but customers started to complain with the buggy advent of the MyFord Touch and MyLincoln Touch systems.
An update for the system back in March promised to fix the annoying restarts, the slow responses and the underwhelming voice control.
Autoblog , Ford tempers expectations of improvement in J.D. Power quality survey, Ford tempers expectations of improvement in J.D. Power quality survey
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