AT&T scored low with consumers when it comes to cellular service satisfaction this year. Photo: Jon Snyder/Wired.com. In Consumer Reports' most recent survey of wireless customers, AT&T once again came in at the bottom of carrier rankings. AT&T also scored last in Consumer Reports' 2010 survey, while Sprint took the bottom spot in 2009.
The annual customer satisfaction survey, which polls 66,000 Consumer Reports subscribers, found that for 2011, consumers are most happy with Consumer Cellular, U.S. Cellular and Credo — three carriers with relatively scant name recognition nationwide.
Of the four most popular U.S.
Gadget Lab, AT&T Ranks Last in Consumer Reports Customer Survey â€" Again
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