Post Office Ltd Awards Qmatic with Barrier and Call Forwarding Contract

Bedfordshire – 13 December 2011 – Qmatic’s Customer Flow Management (CFM) solutions, including barrier and call forwarding, is to be piloted at selected Crown Post Office branches across the UK.  Post Office Ltd is to benefit from valuable management information acquired through the Qmatic system to help improve customer service.   David Anahory, UK CEO, Qmatic UK said, “As the first business to harness cashier number three technology and queue ticketing, Post Office Ltd has continuously sought ways to improve the customer’s branch experience through innovation.

Press Release Distribution, Post Office Ltd Awards Qmatic with Barrier and Call Forwarding Contract